Phenome

Instructions

How to prepare + ship your sheds

Include your printed order confirmation

You must print your order confirmation and include it in the package with your sheds. Place it in the outer mailing envelope with your individually labelled shed envelopes so we can match your samples to your order.

After paying, use “Print order confirmation” on your confirmation page. You can also open the confirmation again from your order in My Phenome.

  1. 1

    Once the reptile sheds, remove shed from enclosure.

  2. 2

    Unroll/spread out shed and leave out to dry for at least 24 hours.

  3. 3

    Label the provided small blue PHENOME envelope or your own paper envelope with your name, email, test requested and snake/reptile identifier. Please note: one shed per envelope. If you do not have a Phenome envelope, please use your own coin style paper envelope.

  4. 4

    Place the dried shed in the provided small blue PHENOME envelope or paper envelope.

  5. 5

    Place envelope in a larger envelope and mail it to the address below.

Mail your sheds to

Phenome
P.O. Box 13
West Sand Lake, NY 12196

Questions? Call 518.285.0707 or email hello@phenome.com.